I am stuck with a problem on the DigiBMS.

I am trying to change the operating System, but it doesn't let me.
Ever since last 15 days it responds with, the following message for whatever I try to do:
" A command is already in progress, try again later. "

Even attempting to connect via qcon doesn't work, this is what I get:
******************************************************************
login as:
Welcome to the Diginode Networks Remote Console Server.
Please enter your client id and password to login.
ClientID : 1061
Password :

Please chose the server you wish to connect to from the
list below. To exit the console after you have connected,
press ^Ec. (Control + e, then c, then .)

-

0 - compile : 65.110.15.137

Enter the console number or q to quit - 0
console: connect(): 782@10.10.30.75: No route to host
Exiting...


******************************************************************

Can somebody help me?

Still waiting for a response.
Wake up guys!